HP Integrity BL860c I2 - How To Use The Internal Drive Controller?

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HP Integrity BL860c I2 - How To Use The Internal Drive Controller?

I have two BL860c i2 servers bought several years apart from different resellers, and two EH0146FAWJB hard disks (which I chose from HP's options list for the server model), and neither of the servers recognise the hard disks - the P410i says "No Drives Detected" during startup, and the lights go amber. One then says "The controller is currently in RAID mode" and the other says "The controller is currently in HBA mode".  free51  haven't been able to get into the setup menu for the controller and there is no button prompt. I previously tried other HP SAS disks as well as third-party consumer SATA SSDs and none of them were recognised.


I was able to update to the latest firmware for the drive controller on one server, while the other one will not run the updater for some reason, and I also used a proliant server to update the firmware on the disks themselves. This didn't make any difference. There is newer firmware in existence for other components of the servers but it all requires a **bleep** HPE support contract, and it seems unlikely to be relevant anyway.


Since it's two servers doing this I feel like there has to be something I can do about it. Does anyone have any pointers for how I might get these things working?